Warranty
Top-Quality Services
Satisfaction Guaranteed
WARRANTY: We Stand Behind Our Services
Prime Fox Painting warrants to the property owner that any painting procedures performed will be free from workmanship defects for a period of 2 years from the completion date. Any carpentry work performed on removed and reinstalled products are warranted for a period of 6 months.
This Limited Warranty DOES NOT COVER:
- Work not performed by the Contractor
- Work for which the Contractor did not supply the paint or other materials
- Varnished surfaces
- Surfaces made of or containing galvanized metal
- The cost of paint required to perform the repairs
- Repairs to the horizontal surfaces or any surfaces that, by virtue of their design, permit moisture to collect (surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters)
- Exact paint match, as environmental conditions will affect the color and finish of all paints over time
- Any repairs that are necessitated as a result of a defect in the paint, regardless of whether the paint was supplied by the Contractor or the customer
- Bleeding caused by knots, rust, or cedar
- Cracks in drywall, plaster, or wood
- Peeling, blistering, or chipping where they are caused by:
- Mill-glazing from smooth cedar
- Ordinary wear and tear
- Abnormal use or misuse
- Peeling of layers of paint existing prior to the work performed by the Contractor
- Structural defects
- Settling or movement
- Moisture content of the substrate
- Abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from the use of chemicals or cleaning agents or exposure to harmful solids, liquids, or gasses
Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering, or chipping has occurred and only to the level of surface preparation.
Contractor’s liability under a warranty
claim shall not exceed the total price charged for the work performed. Customer shall make warranty
claims immediately upon discovering defect or performance problem. *In the event that the substrate or
any prior coating fails beneath what the Contractor has installed and/or applied, the Contractor will not be
held liable for the failure of the substrate or any coating. Failure to comply with the terms, conditions, and
payment schedule of this agreement will void all warranties.
For the Warranty to Be Valid, You Must:
- All work performed (full contract price) paid in full.
- Retain a copy of the original contract
- Retain a copy of your canceled check or other evidence of payment in full
- Pay for all materials used to perform the repairs
- Make the property accessible to the Contractor or their employees to perform the repairs